All it took was one call and I had an electrician out within two days. He or she will try to resolve it for you there and then. As a supplier , Pembroke school contact us for service and we supplied and invoiced. Reviews from Kier Group employees about working as a Truck Driver at Kier Group in Bridgend. Consumer guides, newsletters, surveys and more! So many issues with everybodys homes its unbelievable. Fill in the online form. If you are reporting a missed recycling collection, you can also select what container or bag was missed, and if a sticker was applied. Follow. If the member of staff cannot help, they will explain why and you can then ask for a formal investigation. You can ask for a copy of our form from the person with whom you are already in contact. You can report highway issues such as blocked drains on public land, potholes, vandalised street furniture and overgrown trees and hedges. For information, or to subscribe to any of the following services please contact the Customer Contact Centre on 01656-643643, Bridgend County Borough Council Salary guide. Conway House. Learn about Kier Group culture, salaries, benefits, work-life balance, management, job security, and more. Dispensation sacks for refuse collection, for larger households or householders with Coal fires. Disgrace of a company ! have been treated unfairly or received a bad service through some failure on the part of the body providing it. We appreciate your views and will use them to improve our website. Chris. Get started now and lets get this sorted. Our Cabinet also considers our response to complaints at least twice a year. I see a lot of ppl complaining about kier. Well always be on hand with guidance and support to help you get the results youre looking for. I was swimming in my local swimming baths. If your complaint is more complex, we will: The person who is investigating your concerns will aim first to establish the facts. [email protected], Absorbent Hygiene Products and Nappy collection service request, Additional sacks for refuse because you have run out -. Working at Kier Group in Bridgend: Employee Reviews | Indeed.com Find jobs Instead, theyre full of the info you need to get things sorted. reporting a faulty street light, requesting an appointment etc) then this policy does not apply. Worked for this company for many years when they were part of sheffield council. 30 Oak Hillside, Broadlands, Bridgend, CF31 5BZ. If you have lost out as a result of a mistake on our part we will try to put you back in the position you would have been in if wehad got it right. You will then be given the name of the person responsible for communicating with you while we consider your complaint. This could be by letter or e-mail, for example. If there are any lessons to learn from addressing your concern then the member of staff will draw them to our attention. Theres no jargon in our rights guides. Tel: 01656 643643 Email: . However, you will have to give us strong reasons why you have not been able to bring it to our attention earlier and we will need to have sufficient information about the issue to allow us to consider it properly. Submit Review. For information, or to subscribe to any of the following services please contact the Customer Contact Centre on 01656-643643, Bridgend County Borough Council Ppl of ethnic origin get blackballed or a victim racial filtering. Last Service 14/04/2023 Next Service 20/04/2023 Refuse Sacks collection. Click on a service above for more options or click here to look up another property. Assisted collection service, for residents unable to present containers for service, Any other services relating to waste and recycling. If the council has failed in its compliance with the Welsh Language Standards, it will apologise to the complainant and will consider any shortfall in compliance when reviewing any relevant internal processes or practices. Anyone can write a Trustpilot review. Civic Offices, Angel Street, Bridgend, CF31 4WB, Tel: 01656 643643 People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. We aim to learn from our mistakes and use the information we gain from complaints to improve our services. We will look at relevant evidence. Age concern, Shelter etc who may be able to assist you. Typical big company really. They employ prisoners from hmp wayland Promising the moon, but loft unsatisfactory work ethics instead. Also kier is a racist company, if 50 ppl were to apply only English white folks would get selected. You can report a damaged or faulty street light online via My Account. We also ensure all reviews are published without moderation. Customer service is awful and they dont accept responsibility . Tell them that you want us to deal with your concern formally. We take your concerns and complaints seriously and try to learn from any mistakes weve made. We will explain how and why we came to our conclusions. He sorted everything out for me. Thank you for taking the time to submit your feedback. Sign in. We will not tolerate aggressive or abusive behaviour, unreasonable demands or unreasonable persistence. let you know within this time why we think it may take longer to investigate, let you know where we have reached with the investigation, and. brian kim, cpa clearvalue tax net worth . Manchester- Optimum House. (MASH) The Bridgend Multi-Agency Safeguarding Hub, or MASH, provides safeguarding services from both the . [email protected], Absorbent Hygiene Products and Nappy collection service request, Additional sacks for refuse because you have run out -. We will deal with your concern in an open and honest way. The service Ive received from Kier has left a very bad taste in my mouth! DO NOT SUPPLY - they are most unprofessional! Kier Opening Times in Tondu. Dispensation sacks for refuse collection, for larger households or householders with Coal fires. Kier House, Windward Drive, Estuary Business Park, Speke, Liverpool L24 8QR Manchester- Optimum House 2nd Floor, Optimum House, Clippers Quay, Salford M50 3XP . This is because it is better to look into your concerns while the issues are still fresh in everyones mind. 685 reviews from Kier Group employees about Kier Group culture, salaries, benefits, work-life balance, management, job security, and more. For the best experience please use a JavaScript enabled browser. Assisted collection service, for residents unable to present containers for service, Any other services relating to waste and recycling. If we did not provide a service you should have had, we will aim to provide it now if thatis possible. Bought a new built property in Corby, nothing has gone right since day one - they put wrong flooring to start with, major plumbing issues and shower not working, now being told it is major issue and needs knocking walls and pipes relocating!!! For information, or to subscribe to any of the following services please contact the Customer Contact Centre on 01656-643643. Additional sacks for refuse because you have run out - Must be pre-ordered via the . 3.3. Email: Write a review. Housing Association, NHS) we will usually work with them to decide who should take a lead in dealing with your concerns. h+s safety glasses were a must but a potential fall hazard was acceptable with their double standards, avoid like the plague. If we did something wrong, well apologise and, where possible, try to put things right for you. I complained on the way out and the manager of the leisure centre said he was ment to finish by 1 oclock. Please check with your phone provider if you are unsure about how much a call will cost. Employers / Post Job. You can also use this concerns and complaints policy if you are someone under the age of 18. Just glad I was never a council tenant who had to rely on them for anything despite the fact that I worked for them. And all they can say is, cant get anyone to do the job!! And we had to send them proof !And during that 70 days - not one apology ! The extent of this investigation will depend on how complex and how serious the issues you have raised are. We appreciate your views and will use them to improve our website. Find out how we enforce anti-littering rules in Bridgend County Borough. You can report a missed recycling or waste collection online via the Kier website. Happiness score is 63 out of 100 63 3.3 out of 5 stars. In times of trouble or distress, some people may act out of character. Good pay and work/life balance, good bunch and lads and supervisors. We will raise awareness amongst all relevant council employees of the requirement to deal with any complaints regarding the Councils compliance with the Welsh Language Standards to ensure that such complaints are investigated fully and impartially. If you need help, you can speak to someone on the Meic Helpline (phone 080880 23456, www.meiccymru.org) or contact the Childrens Commissioner for Wales. Wales, Bridgend, Bridgend . . Have now been waiting a year for a kitchen unit door to be replaced which had been damaged before handover. Operative. You can report environmental health issues such as pollution, pest control, infectious diseases and food complaints to Shared Regulatory Services. Register for nappy and absorbent waste collections, and find out the rules for using this service. By providing you with all the tools and contact details needed to raise and manage your complaint, we put you firmly in control of your issue. Our Senior Management Team considers a summary of all complaints quarterly and is made aware of all serious complaints. You can report a missed waste or recycling collection on the Kier website: Thank you for taking the time to submit your feedback. Upload your CV. These folks decided to conduct work outside our block of flats at 2 in the morning. By providing you with all the tools and contact details needed to raise and manage your complaint, we put you firmly in control of your issue. Enter your postcode and, when prompted, select your address from the drop-down menu. 2023 Trustpilot A/S. Information provided by various external sources. Would recommend everyone to steer clear whether that's in an employee role or as someone purchasing any services from them. Bullying is common practice as is disability descrimination. We believe that all complainants have the right to be heard, understood and respected. Appalling customer service. 62 Village Court, Broadlands, Bridgend, CF31 5DY. We will also ask you to tell us what outcome you are hoping for. Kier House, Windward Drive, Estuary Business Park, Speke, Liverpool L24 8QR 0151 448 5200 N/A. However, if you want to express your concern or complaint formally, we will look into this ourselves and respond to you. Find jobs. STAY AWAY from this developer. Assisted collection service, for residents unable to present containers for service, Any other services relating to waste and recycling. 4 Red Oaks, Pencoed, Bridgend, CF35 6LH. Our. Companies can ask for reviews via automatic invitations. This policy does not apply to Freedom of Information or data access issues. You can express your concern in any of the ways below. However, we also consider that our staff have the same rights. All they are doing is stealing from hard pressed Houston associations and their tenants who can ill afford this sort of loss. Company reviews. Resolver is a totally free service that you can use to complain effectively. Resolver can help you send your complaints to Kier. [email protected], Absorbent Hygiene Products and Nappy collection service request, Additional sacks for refuse because you have run out -. You will be lucky if the customer service answers the phone, the average time is 1 hour 10 minutes.Repeatedly being told the issues will be resolved with no concrete action.The emergency plumbing team arranged through KIER were shocked with the shoddy job by the builders.No refund so far promised for the wrong floorings either. We will show how the mistake affected you. Click on a service above for more options or click here to look up another property. Click on a service above for more options or click here to look up another property. If your concern is straightforward, we will usually ask somebody from the service to look into it and get back to you. Where there is a need for significant change, we will develop an action plan setting out what we will do, who will do it and when we plan to do it. Find opening times for Kier in Maesteg Road, Tondu, Bridgend, CF32 9HZ and check other details as well, such as: phone number, . Bridgend. If we find there is a fault in our systems or the way we do things, we will tell you what it is and how we plan to change things to stop it happening again. This could include files, notes of conversations, letters, e-mails or whatever may be relevant to your particular concern. This website uses cookies to enable essential site functionality, as well as marketing, personalised ads, and analytics. Kier Group. When you express your concerns or complain to us, we will usually respond in the way we explain below. You can report a missed waste or recycling collection on the Kier website: Enter your postcode and, when prompted, select your address from the drop-down menu. They make appointments and then do not show up and when they do their workforce make excuse after excuse without being able to solve a single problem. For example, where you asked for a service and we see straight away that you should have had it, we will offer to provide the service rather than investigate and produce a report. Also kier is a racist company, if 50 ppl were to apply only English white folks would get selected. Conway House. 46 Pyle Inn Way, Pyle, Bridgend, CF33 6LP. Submit Review . [email protected], Absorbent Hygiene Products and Nappy collection service request, Additional sacks for refuse because you have run out -. You can be certain that youre talking to the right person at the right time. also considers our response to complaints at least twice a year. 17 Juin 2022 | dangerously in love cover art | dangerously in love cover art Email: See jobs, salaries, employee reviews and more for Bridgend location. Civic Offices, Angel Street, Bridgend, CF31 4WB, Tel: 01656 643643 It may be worth issuing helmets and harnesses for that style of driving and tin openers for all the unlucky road users around him. Dispensation sacks for refuse collection, for larger households or householders with Coal fires. 75 days later they are still making excuses as to why they cannot pay the invoicecan't pay by debit or credit cardcan't pay by paypal or send a chequeafter 60 days of having the invoiced they claimed that we had addressed it incorrectly and would not be paid by bank transfer until a new invoice was submitted.We did that and added late payment interestThen they claimed our bank details could not be verified!

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