@estergarza, I had this similar problem on my Phone and Tablet and it's actually quite simple to fix. Alcatel Linkzone It's just frustrating that this is essentially T-Mobile's only choice. Access Your Account: Use your account information sent to your email to sign in and set up your account. Last edited by TurboSri April 14, 2023 at 05:00 AM. Explore ourFrequently Asked Questionspage orcontact usfor answers. Then, hit Apply. 0 seconds of 1 minute, 13 secondsVolume 0%. Step 2.Tap the option that says AP Bandand change the band to 2.4 GHz Band. 6. I get connected but it turns off on me when using, Apr 4, 2019 by You can flush DNS to ensure it isnt causing any trouble. Stuck on "no internet" since yesterday Connect If the band that your hotspot uses is not compatible with your connected device, that can cause that device not to connect to the Internet. It depends on the color of the SIM you receive: care to share the instructions for others on the forum? The Best Smart Home Security Systems to Protect Your Home, Stay Connected with Optimum Mobile Hotspots. $90.00 at T-Mobile. Tap the option that says AP Band and change the band to 2.4 GHz Band. If you agree, why not thank TurboSri. The LinkZone 2 uses a Qualcomm MDM9207 chipset, the company's absolute lowest-end 4G product that supports only LTE Category 4. Copyright 1999 - 2023. Enter your zip code and email address on the promotion page and click "Check Availability Now". Sign up for Fully Mobilized newsletter to get our top mobile tech stories delivered right to your inbox. Step 1.Head into Settings > Wi-Fi & network > SIM & network > (your-SIM) > Access Point Nameson your phone. Recommended ArticlesHow to Unlock Android Phone without Password >. Approximately how many devices are you adding to your mobile hotspot? Try to restart the device that provides the hotspot and the device that receives the hotspot. Tip: You can share your phone's mobile data with up to 10 other devices via a Wi-Fi hotspot. These plans are also a step backward after Sprint's hotspot plans, which allow 100GB of usage for $60/month. How to Free Up Space on Your iPhone or iPad, How to Save Money on Your Cell Phone Bill, How to Convert YouTube Videos to MP3 Files, How to Record the Screen on Your Windows PC or Mac, Read Our AT&T Unite Explore (Netgear AC815S) Review, Read Our Verizon Jetpack MiFi 6620L Review, Avoid the Scammers: 13 Tips for Public Wi-Fi Hotspot Security, How to Rent an eSIM for Your Next International Trip. Youll want to set a password, especially if youre in a public place. It has nothing to do with Internet Provider service.. Go into settings and change the Date/Time to 24 hour format.. and Violaaaaaa!!! It is also possible that you have subscribed to a plan with insufficient high-speed data for your usage. If the problem still persists, then you may have to contact your service provider and have them look into the issue and provide troubleshooting tips. 4. H2O usually charges around $10/GB, which is on par with T-Mobile's prepaid rates and more expensive than T-Mobile's monthly plans, but sometimes H2O has blowout sales like 20GB for $50. The above band works on almost all the WiFi compatible devices out there, and your connected device should now be able to access the Internet through your hotspot. Airplane mode will prevent an internet connection for both the phone and any device connected to it via the mobile hotspot. With no internet access. Go to Network Connections and right click on the virtual adapter> Properties> Internet Protocol version 4 (TCP / IPv4)> Properties. This comment has been rated as unhelpful by Slickdeals users, Our community has rated this post as helpful. I've actually been here for every "G." I've reviewed well over a thousand products during 18 years working full-time at PCMag.com, including every generation of the iPhone and the Samsung Galaxy S. I also write a weekly newsletter, Fully Mobilized, where I obsess about phones and networks. Alcatel If you do have not already the right solution, it is a good idea to turn your phone off and then turn it back on to see if that fixes the hotspot issue on your phone. WiFi hotspots arent complicated. This will reset the device and hopefully restore access to the Internet. T-Mobile's only hotspot right now, the Alcatel Linkzone ($92 including a mandatory $20 SIM card), is a perfectly adequate, inexpensive modem for basic use. Sign up for a Slickdeals account to remove this ad. Both T-Mobile and AT&T have wider LTE coverage than Sprint/Boost does. For business use, a hotspot line can be billed separately, which many businesses require. All Rights Reserved. Because people are using the network more, there is more congestion. The Linkzone's limited feature set is particularly annoying because T-Mobile has the best hotspot plans for heavy data users. Learn MoreHow to Recover Data from a Broken Samsung >. Improve Your Mobile Signal Strength 6. In four indoor tests in weaker-signal areas, the Linkzone averaged only 4Mbps down, while the phone pulled 12Mbpsprobably because of that antenna tuner. While a smartphone can fill the void, there are tasks that demand the bigger screen of a laptop or tablet. I have successfully connected a Windows 10 laptop and an Android tablet thru my phone for at least 12 months. Step 3.Connect your guest phone to your host phone and see if the problem is resolved. We look forward to hearing back from you. AT&T and Verizon both charge $130 for 20GB on their monthly plans. The microSD slot lets you use an SD card as a shared drive, but it was extremely slow in testing, so we don't recommend it. We prefer hotspots that also support 5Ghz, like the Jetpack MiFi 6620L on Verizon. That could boost signals if it was an option. Reset app preferences from Settings System Reset options Reset app preferences. Use Quick Assist to help users - Windows Client Management Check coverage with yourzip codeto see if you have access. Linux. Battery life on the 4,400mAh cell, on the other hand, was terrific, at 16 hours, 55 minutes of streaming. Various Android OS issues and problems can be fixed easily. This newsletter may contain advertising, deals, or affiliate links. The Device Manager dialog box will open. You gave rep to aepro | Staff for this post. T-Mobile's network has improved by leaps and bounds with time. Alcatel Step 2.Once you are inside recovery, select the option that says Wipe cache partition. The display of third-party trademarks and trade names on this site does not necessarily indicate any affiliation or the endorsement of PCMag. It's a little black plastic box that measures 2.5 by 4.1 by 0.5 inches (HWD) and weighs 3.2 ounces; you can slip it into a pocket with no problem. Rule Out Airplane Mode 4. Mine started working.. Got this solution from Youtube.. Hope it helps.. :). Consider Distance and Interference; Change Channel. Connect your device to your computer using either an included USB cable or a compatible connection type depending on what your Hotspot supports. First, reset network settings on iPhone: Go to Settings > General > Transfer or Reset iPhone > Reset > Reset Network Settings. On the Web portal, you can see better details on signal strength, data usage, and battery remaining. Boost and T-Mobile both currently give you 10GB for $50. Enjoy Your Service: Insert your SIM card and update your account settings to start using your Boost Mobile Service. Step 1.Reboot your phone into recovery mode. Step 1.Go to Settings > Wi-Fi & network > Wi-Fi, tap the hotspot you are connected to, and then tap the pencil icon at the top. @johnwander, pandana squad ' You can revive your dead Android device in a few simple steps. Thanks for the help! The company has spent the past year promoting its nationwide 5G network, and over the past few years it has developed more ways to bond together 4G channels for better speeds. Update your devices software to the latest version via Settings System System Update Check for updates. See if Optimum is available for your home. $10 for 1 gig or $20 for 3 gigs. Option 2: Open Mobile hotspot settings (Settings > Network & Internet > Mobile hotspot) Turn on mobile hotspot. There are many possible reasons as to why your Wi-Fi is on but not working. @pandanasquad. T-Mobile has two hotspot options. Fix Alcatel Wifi Problems [Troubleshoot Choices. Step 1: Launch Settings and select Network & Internet. Step 2: Select Hotspot & tethering. Step 3: Select Wi-Fi Hotspot. Third, your Wi-Fi connection could be weak, especially if youre located far away from the router. Alcatel LinkZone 2 This guide lists the possible ways to get around this issue and to enable devices on your hotspot to access the Internet. Order online, get free installation. You can check and verify APN settings on your phone as follows. I'm that 5G guy. I increased it to no limit but will have to find an outside source as T-Mobile is expensive. The most likely culprit is a router or modem. Sign up for Fully Mobilized newsletter to get our top mobile tech stories delivered right to your inbox. This will establish a connection between your computer and the The most common issue is usually related to the Wi-Fi network name or password being incorrect. It worked. If these settings have recently been changed by your provider, or if someone has modified these settings on your phone, you need to go back to the working settings to enable the Internet on your hotspot. The MDM9207 can only do 2x10MHz or 1x20MHz carrier aggregation and 64QAM encoding on download, and a single 20MHz carrier on upload. Was this answer helpful? The first thing to try is to restart your Android or restart your iOS device you're using to establish the mobile hotspot. Alcatel If your devices are still connected to the mobile hotspot but you're experiencing an issue with your internet speeds, please keep in mind that your monthly plan is set to slow data speeds to a maximum of 128Kbps for the rest of the term once you've used 1GB of mobile data. Option 1: Uninstall your Antivirus utility such as McAfee, Norton - since it might be interfering with Mobile hot. Step 3.Allow the cache partition to be wiped off and you will be good to go. If these steps do not fix the issue, then it is best to contact your internet service provider for further support. Restart Your Alcatel Linkzone 2 2. Youll usually find this in your phones settings under something like Personal Hotspot or Mobile Hotspot.. Slickdeals, LLC. Want to get more out of your mobile network? It could be due to a device or port being malfunctioning, the driver type having changed, or interference from other devices. Yes, your phone has a hotspot mode, but there are still reasons to get a dedicated hotspot. Once you are logged in, click on the wifi tab and set up the SSID name and password for your hotspot. Its best to unplug them for a few minutes and hold the power button on each of them for 10 seconds while unplugged if they have one. Alcatel If you have a mobile hotspot connected but no internet, the first place you should check is the hotspot itself. If you are in an area where there is poor network coverage, you might want to move to an area where there is better coverage. Ashlynn Mosley, Mary Werner Save my name, email, and website in this browser for the next time I comment. If you click an affiliate link and buy a product or service, we may be paid a fee by that merchant. Here are some other Android issues guides for you: When you are trying to connect your computer to a mobile hotspotbut your computer shows Connected, no Internet access, the reason comes to your mobile cellular data,network coverage, or the system glitches of your mobile phone or computer. device name: Go to Settings > Personal Hotspot. 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(You need to enter the passcode if you enabled it. Hotspot Connected But No Internet Additionally, WPS also allows you to connect to the network with a PIN (Personal Identification Number). Hotspot You can also tether via Bluetooth or USB, but both of these methods are slower than WiFi. You can usually find the PIN code next to the WPS button on your router. Our 1.4 million members typically respond within 1 hour. If it is not, tap the APN to change its settings. Step 1.On your phone, head to Settings > Wi-Fi & network > Hotspot & tethering > Wi-Fi hotspot. There may be several reasons why your Alcatel LinkZone is connected but not providing you with Internet access. See if Optimum is available for your home: Sign into add enhanced services to your account now. 2. For Windows 10 users, from the Start menu, select Windows Accessories, and then select Quick Assist. Since they're just lights and not an actual display, they're less useful than they look: the signal light doesn't tell you how strong the signal is, for instance. Many WiFi hotspots are public, but some are less open. It is NOT a network problem, because my husband has a Samsung Phone and I can have them side-by-side, and his works great (love their wireless), but my Idol will say "No Internet". Essentially, they allow your smartphone to work as a router. If all of your devices have a connection to your wireless network, but you cannot access the internet, it may be due to an outage with your service provider. Outdoors, where signals were strong, the Linkzone did very welloften, better than the Moto Z. See if Optimum is available for your home. This sometimes helps fix many issues related to hotspots and it is worth giving a try. Alternately, we can also use Windows Update to update all our drivers at once. The WPS button will usually be a physical button on your router. The LinkZone showed uplink speeds from 20 to 30Mbps, while the OnePlus showed uplink speeds more on the 30Mbps side of that range. Apple. We hate to hear that you're not able to use your mobile hotspot of 1 gig. Alcatel Additionally, make sure that you have entered the correct network information and that the network configuration is correct. the cellular connection speed is slow - 2G, 3G. Step 2.Select theDate & timeon the following screen. The connectivity for the phone itself is working as it should. Finally, consider just using the hotspot mode on your phone. WiFi hotspots tend to be named after where they are or who owns them, so look for names like Library WiFi or Optimum Hotspot. Once you connect, you may have to click through a website or provide some information if the hotspot isnt open to the public. The Linkzone lacks any way to attach an external antenna, which you get on some other hotspots. Recommended ArticlesHow to Fix Samsung Phone Wont Turn On Issues >. I opened my Alcatel, removed the battery and then put the battery back in, closed the back and the TV You can manage and monitor the Linkzone using a Web-based interface, as with most hotspots. 8. While both do more or less the same thing (connect your device to the internet when you dont have network access), they do it in different ways. Alcatel Linkzone 2 Connected But No Internet: Solutions 1. First, you should check to see if the Wi-Fi or cellular signal strength is weak. no The difference showed up clearly in our tests. Mobile hotspots solve this problem. The quickest fix is to restart one or both. Have you checked your usage and made sure that it hasn't been all used? ALCATEL Options include blocking devices by MAC, IP filtering, port forwarding, UPNP, and manual DNS. Alcatel Do any other devices on your network have issues? https://www.pcmag.com/reviews/alcatel-linkzone-2, How to Free Up Space on Your iPhone or iPad, How to Save Money on Your Cell Phone Bill, How to Convert YouTube Videos to MP3 Files, How to Record the Screen on Your Windows PC or Mac, Read Our Alcatel Linkzone (T-Mobile) Review, Read Our Nighthawk LTE Mobile Hotspot Router (AT&T) Review, Read Our Verizon Jetpack MiFi 8800L Review, Avoid the Scammers: 13 Tips for Public Wi-Fi Hotspot Security, How to Rent an eSIM for Your Next International Trip. WebAnswer (1 of 2): I think this can help you out: Mobile Hotspots or WiFi not Visible in PC Windows 10 [Solved] Where is the problem PC or Phone? Weak or spotty signals can interfere with your devices ability to connect to the Internet. All services not available in all areas. We prefer hotspots with more useful displays, like most of the options being offered by other carriers. Step 3.Turn on both Use network-provided timeand Use network-provided time zoneoptions. mobile hotspot is connected but has no internet,you can try the following methods: How to Fix Not Registered on Network on Android >, How to Fix Apps Not Showing on Android Home Screen >, Howto Fix Hotspot Connected but No Internet on Android Phone, How to Fix Samsung Phone Wont Turn On Issues >, How to Recover Data from a Broken Samsung >, How to Unlock Android Phone without Password >, Contact Our Support Team to Get Quick Solution >. PCMag supports Group Black and its mission to increase greater diversity in media voices and media ownerships. Hotspot Connection At a distance of 30 feet, plus a thick wall, the LinkZone 2 only showed 2.79Mbps on a 2.4GHz network. Swipe down from the top of the screen. Step 1. Lastly, if none of the above solutions have worked, then its possible that something is wrong with your router or other hardware. Options. You should now be able to access the internet from your Alcatel Hotspot. Also, is the case that was previously opened for this issue still being worked on and investigated by our technical support team as of right now. Type the following command and press enter to flush the DNS. Type the following command and press enter: ipconfig/flushdns [tg_youtube Go to the Windows start menu and type cmd to open Command Prompt and run it with admin rights. Check the Network status on Mac: System Preferences > Network > Select iPhone USB. All rights reserved. But that's what T-Mobile is doing with hotspots. The Linkzone has a power button on top and a micro USB port on the bottom, which you can use to charge it or connect it to a PC as a USB modem. Enter the hotspot, a delightful innovation that lets you connect to the internet at places that arent home or work. 1. Are your devices still showing that they are connected to the mobile hotspot, or are you unable to connect to the mobile hotspot with your devices at all? Get notified on new deals directly in your inbox or on your phone By adding this Deal Alert, you'll be notified automatically any time we find a popular deal that matches these keywords: We will never share your email address with a third party, New Customers: Alcatel 2-In-1 Internet Hotspot + Power Bank + 1-Mo 2GB 5G/4G Data $10 + Free Shipping. There may be several reasons why your Alcatel LinkZone is connected but not providing you with Internet access. It's really basic. It'll burn your phone's battery, and may not have the range you get from a dedicated hotspot. Sprint, for instance, only gives you 500MB on a one-week prepaid pass. If your iPhonemobile hotspot is connected but has no internet,you can try the following methods: Besides, if youare trying toconnect to your iPhones personal hotspot via USB: It makes no sense to be connected to a hotspot but have no access to the Internet. Check That You Have Mobile Data 3. The first thing you need to do is turn on the hotspot. However, you can choose to go the static route and allocate a static IP to your phone. Thanks Ester, the 24 hour format was off. The Alcatel Linkzone is best compared with the $59.99 H2O Bolt Unite 4G LTE, a prepaid version of the AT&T Unite, and Boost Mobile's R850 . I'm that 5G guy. Your host device uses your phones APN (Access Point Name) settings to connect to the Internet. PCMag, PCMag.com and PC Magazine are among the federally registered trademarks of Ziff Davis and may not be used by third parties without explicit permission. My options are to get internet from an outside source or increase my data usage on the Alcatel. You may unsubscribe from the newsletters at any time. Senior writer of the iMobie team as well as an Apple fan, love to help more users solve various types of iOS & Android-related issues. Here, expand Network Adapter and right-click and update all the drivers inside it. This hotspot can't access any of that. Hi can any one tell me what problem is or hep so I've brought a alcatel one touch android for a presents it's brand new, but can't download any apps keeps saying no connection I don't want a sim card in there she's 7. Ways to Fix Android Hotspot Keeps Alcatel Linkzone 2 will not work. No matter which you use, hotspots are incredibly convenient. (You can change the device name from Settings > General > About > Name.). In addition, check to see if your phones hardware is functioning properly and that there is no physical damage preventing the connection. Find the Alcatel LinkZone 2 network and tap on it to connect to the network. 3. The LinkZone 2 can't touch that. In a richer lineup, it would be a good low-end choice for people who can't afford or don't need more. Say thanks! Alcatel The LinkZone 2 is a little plastic brick with some small blue indicator lights on the front. Put Your Phone Closer to the Mobile Hotspot 8. Windows. Simply hold down the Powerbutton and choose Restartfrom the options on your screen. WebHow do I do a factory reset on the Alcatel Linkzone? Step 2.Tap Advanced options, change DHCPto Staticfrom IP settings, enter a custom IP like 192.168.1.20in the IP addressfield, and tap Save. Accessing a WiFi hotspot is as simple as finding the wireless network and connecting. The 820 supports higher maximum speeds than the MDM9225, but more importantly, it supports TruSignal antenna tuning, which improves reception in weak signal areas. This is much like entering a password to access a network, but its a code that changes frequently. Mobile hotspots require a bit more to set-up. You can also tap the +(plus) icon to add a new APN. Alcatel When did you notice this issue started to occur? It measures 2.6 by 4.1 by 0.8 inches (HWD) and weighs 5.2 ounces. Our expert industry analysis and practical solutions help you make better buying decisions and get more from technology. WiFi is the easiest way to do this: look for your hotspots name in the network list, enter your password and connect. Switch the Hotspot Band Are you getting everything you need from your mobile network? Access Matched PDA Code and Download Firmware. Alcatel There's this, and the Franklin T9, which costs $6 less. There is no option for a guest network, and no built-in speed testing or parental controls. To troubleshoot the issue, try rebooting the router or modem, checking the device connections, updating the driver type, disabling other possible interfering devices, checking the firewall settings, resetting the network settings, using an alternative connection, or performing a system reset. Optimum Otherwise, you can try the following: Ensure the app is updated. Open the Windows Network Connections Panel, then go to Control Panel > Network and Internet > Network and Sharing Center.

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