stefani schaefer friends. Emilio in the car pick-up area was especially helpful - thanks Emilio. Read more from https://www.wisecars.com/en-us/reviews. We will send you your rental voucher 48 hours before your pick-up time. Could not have been more helpful! They will do this by keeping some or all of your deposit, and, if necessary, by charging your credit card. I was told by wise cars you signed the agreement and that I have to take it up with fox! This way, you could remove all your private data from the Internet by using these steps. Keep copies of all relevant documentation you are asked to complete. DeductibleProtection covers theft, vandalism, and damage to the vehicle, including: Wisecars DeductibleProtection products do not cover the following: Should your vehicle get damaged during your rental, youmust notify Wisecars within 24 hoursof the date on which the incident took place and no later than 48 hours after the rental period is completed. Please note that certain Wisecars products such as the Cancellation Protection (extends the cancellation window up to 2h before the pick-up) or the Wisecars Protection Package are non-refundable as per our Terms of Service accepted by you during the booking process. In the event of a breakdown or an accident, you must contact the Car Rental Company immediately for instructions and assistance. Usually, you can cancel your booking up to 48 or 24 hours before the pick-up. At Wisecars, we aim to work only with partners who offer you a fair fuel policy so that you will get the best deal with no unpleasant surprises. Looking forward to a great car rental experience. Only when all documents are present and severe negligence can be excluded, a refund will be processed. In most locations, the minimum renting age is 21 years. When picking up the car, every driver must present their licence. 2023 Wisecars. If you do not agree with any part of them, you must not proceed with your booking. Cancellation Protection can be purchased only at the time of booking and is not refundable. Dear Martin,Thank you for taking the time to leave us your feedback!It's great to hear Eduardo could help you resolve the issue, we're always here for you if you need further help.Have a nice day!Kind regards,Rachel from Wisecars. Dear Arthur,Thank you for taking the time to leave us a nice comment!We're glad Josep could quickly send you your voucher, we're always here for you if you need anything.Have a nice day!Kind regards,Rachel from Wisecars. Always check that the fuel level in the rental cars tank is the same as on the Car Rental Agreement before you leave the rental station. Replies to negative reviews in < 24 hours. Thank you Maryna for you really great and professional customer service. Once again, my apologies for this issue!Regards,Rachel from Wisecars. Best price for renting a car at Phoenix International Airport. Your rental agreement may require you to have mandatory local insurance, which results in additional charges at the time of rental. Easy to find, book and pay. Hier wre Platz fr Eure Musikgruppe Easy and secure booking. Alternatively, just sign in or register using your Google or Facebook account. Were sorry to hear that you had a bad experience and we appreciate you bringing this matter to our attention. If you have bought the Wisecars Cancellation Protection and/or the Wisecars Protection Package you can cancel with a refund until 2 hours before the pick-up time and receive a refund minus the amount paid for the products. Sensitive data, such as personal details and credit card information, which we receive from customers, is encrypted and secured for use on the Internet. We continually control the activity on and usage of our website and any abnormal activity on our site deemed as suspicious will result in access being denied. We recommend that you keep a copy of the Car Rental Agreement and any other document related to the Car Rental Transaction, including documents pertaining to the drop-off of the car, in case of a future inquiry related to the Car Rental Agreement signed by you. You may need an international driving permit (IDP) to drive in some countries. If you have bought the Wisecars Cancellation Protection and/or the Wisecars Protection Package you can cancel with a refund until 2 hours before the pick-up time and receive a refund minus the amount paid for the products. Most car rental companies will hold your car for you for an hour, but different companies may have different policies regarding delays. magpul flat dark earth handguardikos andalusia frescoikos andalusia fresco Wisecars customer support is available 24/7. Wisecars website is a fantastic car rental broker that offers an easy-to-use platform for renting cars. If you made a booking more than 24 hours ago and have still not received a confirmation email, it is most likely that the email was blocked by the Anti-Spam service of your email account. Wisecars does not accept responsibility and shall not be held liable for any loss, damage or changes to your plans caused by flight delays or cancellations. Please make sure you return the vehicle to the same rental company from which you collected it. No idea it was a basic package it does not state that. All rights reserved. Wisecars does not own any physical locations or offices. Please reach out to [email protected] for assistance.I sincerely apologize for the inconvenience.UPDATE:One of our agents has sent you a refund form for the extra taxes and fees which were supposed to be included in the pre-paid rate. With certain Car Rental Companies, amending the drivers name or the pick-up location may require cancelling and rebooking the rental. Please read carefully the terms of the Car Rental Agreement before signing it. Hello!Thank you for the kind message.We're more than happy to hear that you were pleased with the interaction with one of our agents. When collecting your rental car, it will have a certain amount of fuel in the tank, which will be marked on your rental agreement, and you will have to return the car with the same amount of fuel as you collected it with. Your voucher will clearly state the address of your vehicle supplier. top junior tennis players australia 1 (732) 688 - 7670; dundalk democrat court cases; performancemanager4 successfactors login sobeys Should you decide to purchase coverage directly from the Car Rental Company, we recommend that you check before or upon picking up the car what are the exclusions to the coverage included in the Car Rental Transaction. We decided to cancel it on Monday April 17, 2023, 3 weeks before pick up time, and I got charged $30.00!!! For May 8th. Please read the following to know what is included/excluded in our coverage offers. From start to finish, everything was seamless and stress-free. If you have bought the Wisecars Cancellation Protection and/or the Wisecars Protection Package you can cancel with a refund until 2 hours before the pick-up time and receive a refund minus the amount paid for the products. We're sorry to hear that the booking process did not meet your expectations.We offer free 48h cancellations for all of our bookings. Sent elderly disabled wife from TX to Ontario, CA on a personal trip only for her to get to Fox rental counter and be denied a car due to not having a 'major credit card'. With Wisecars Cancellation Protection, the cancellation time frame will be extended to 2 hours before your pick-up time. The Wisecars voucher must be presented to the Car Rental Company when picking up your rental vehicle. If you have shared your own referral code at least once, you will get 1% back on your own booking value after you have returned your rental vehicle. These Terms of Service, together with our Privacy Policy and Cookie Policy, constitute our agreement with the user (collectively you and your) of the services we provide in mediating car rental. I wanted our car rental voucher before we left for Europe. However, please keep in mind that any changes that you make to your booking will probably change the rental price. Our website includes a full description of each car type, including the typical number of passengers and pieces of luggage each can accommodate. If additional information is required, the process may be extended for another 28 calendar days. Do you agree with Wisecars's 4-star rating? Reviewers satisfied with Wisecars most frequently mention customer service, and rental process. All rights reserved. The Car Rental Company reserves the right to refuse to rent a car to any customer who fails to arrive on time and does not have the necessary documentation and a credit card with enough funds. First time that I book with Wisecars and since the beginning I have had an excellent customer service! At the car rental pick up, I was requested to pay a total of BRL 2,643.48. Voice your opinion today and hear what 12,987 customers have already said. If you have bought the Wisecars Cancellation Protection and/or the Wisecars Protection Package you can cancel with a refund until 2 hours before the pick-up time and . We offer a price comparison of major and independent car rental suppliers around the world! In the event the car is dropped off unreasonably dirty, as determined solely by the Car Rental Company, the Car Rental Company may charge you for special cleaning fees. The use of our website signifies your acceptance of these Terms of Service. By using our website, we assume you agree to our. Dear Margaret,Thank you for sharing your feedback!We're glad to hear we could quickly resolve your query, we're here for you always if you need further help.Have a nice day!Kind regards,Rachel from Wisecars. You will receive a full refund if you request the cancellation 48 hours before the pick-up time. Failure to comply with the correct procedure will result in your protection coverage becoming invalid. We do not delete personal data on the request of a third party. By far the worst customer service I have experienced in my life. We offer free 48h cancellations for all of our bookings. Please read carefully the summary of the Car Rental Transaction detailed in the voucher. In this case, you can present proof of your own coverage with your credit card or purchase it at the pick-up. They include a car rental and have been far cheaper than anything I've found. You can amend your booking information or cancel your booking in a few simple steps. Please note that certain Wisecars products such as the Cancellation Protection (extends the cancellation window up to 2h before the pick-up) or the Wisecars Protection Package are non-refundable as per our Terms of Service accepted by you during the booking process. They have responded with same rubbish. Any additional charges will need to be paid at the rental counter in the local currency. If you want to change your drop-off time after you have already picked up the car, you will need to contact the car rental company directly. Replies to negative reviews in < 24 hours. On collection, your rental car will have a certain amount of fuel, which will be marked on your Car Rental Agreement; return it with the same amount of fuel as you collected it with. We use dedicated people and clever technology to safeguard our platform. ice sculptures holland mi 2021. can i uninstall microsoft visual c++ 2013 redistributable; deep fried japanese food crossword If your plans change in advance, you can bring your pick-up time forward by amending your booking. This excludes any changes to the booking which result in the change of the price of the booking, such as changing the duration of the rental period or the rental cars class, or the Car Rental Company changing its rates following the original booking. Wisecars responds prompt when information is requested. Business Details Location of This Business. Powered by, We use cookies to give you the best experience. Called Wise to ask why instructions do not say 'Major Credit Card'? received payment confirmation immediately after booking. Easily Price-Shop Vacation Packages If you like bundling your. One of our helpful agents will be in contact with you to address the request. If you have bought the Wisecars Cancellation Protection and/or the Wisecars Protection Package you can cancel up to 2 hours before the pick-up time and receive a full refund minus the amount paid for the products. When checking through costco, check the hotel packages. Here are 8 tips for writing great reviews. Fast response to my request.Needed the vouchers so sent email. Dear Herr,Thank you for sharing with the community this amazing feedback!We're sorry to hear you could not pick up the car due to not having the required documents. 6 Can I rent a car with a debit card through Wisecars? We will let you know whether an additional fee will apply when you confirm your pick-up and drop-off time in your booking request. Please verify whether you have any transferable car rental insurance that you can prove with related documentation. With Wisecars Protection Package: you can cancel your booking up to 2 hours before your pick-up time with a refund excluding the value of the Wisecars Protection Package; you are entitled to an exemption from deductible fees in case of car theft or damage to the rental car;

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