Does Your Uber Eats Acceptance Rate Matter? Your app goes back to an idle or waiting state. I don't know how accurate it is, I haven't tracked that so far. Here's the short answer. r/UberEATS Double payment clawback . By comparison, Doordash is very clear that their acceptance rate for Doordash drivers is based on the last 100 delivery offers. The problem is, drives stealing food is a thing. Click to expand. So, if you cancel three trips out of 10 made, your cancellation rate would be 30%. This makes it easy to accidentally hit the accept when you are picking up your phone. To maintain its high standard of service, Uber Eats pays special attention to its acceptance rate - that is, the percentage of orders that are accepted by restaurants. With Uber Pro, drivers get perks like: Uber Pro places you into different reward tiers depending on how many points you earn per month. We'll offer you this much money. Categories Accept or decline, Uber Eats Strategy, Home Blog Delivery Contractors Delivery Strategies Accept or decline Accepting and Rejecting Uber Eats Offers (How it Works, What to Accept), Is Delivering by e-Bike a Good Way to Make Money? What I am finding with Uber Eats is the most important factor in whether to accept a delivery is, how quickly can I get it done? If so, it's calculated as Accepted deliveries divided by order requests sent to you. It doesnt matter if youre making money with Uber Eats or making money with DoorDash; working efficiently is important! If you haven't delivered for Uber Eats lately, you may not recognize their offer screen. Do you see the nearly $5 per hour difference for each 5 minute increment? Please include attribution to EntreCourier.com. This is another common DoorDash trick that also applies to Uber Eats. I use a 50 cent rule I have to think that a delivery will pay 50 cents a minute or more. Ultimately, you have to look at the estimated minutes with a wary eye. Will it take a long time for what it pays? In the past, Uber would deactivate you if your acceptance rate got too low. Anecdotally, I've also been delivering with Uber Eats for over 5 years and have consistently maintained a low acceptance rate. In fact, your acceptance rate doesn't impact how many order requests you receive. Uber Eats drivers are contractually allowed to reject any or all delivery offers. For example, if you accept eight out of 10 delivery trip requests, your acceptance rate is 80%. I have a feeling he is just in his honeymoon phase but curious if anyone has any input. That's not very practical. It's real tempting to save time and just cancel the delivery in the app and move on. Ron has been quoted in several national outlets including Business Insider, the New York Times, CNN and Market Watch. This post may contain affiliate links. If so, it's calculated as Accepted deliveries divided by order requests sent to you. When I started in 2018, Uber Eats did display . Here's the process I go through in evaluating a delivery offer. Uber Eats will continue to offer a delivery to drivers in the area until someone accepts the offer. It used to be between $15 and $18 an hour, and now I make between $18 and $25 an hour. Realizing his experience could help other drivers, he founded EntreCourier.com to encourage delivery drivers to be the boss of their own gig economy business. I have heard or watched that there is some penalty for not accepting 85% of your offers while you are online on Uber eats? It's really breaking down to an average of a $1 per hour difference for every minute that a delivery takes, no matter the offer value or anything else. Uber Eats Food Food and Drink comments sorted by Best Top New Controversial Q&A Add a Comment More posts you may like. A lot of factors go into how much you can make. If Uber Eats sends you an offer while you're still active on a delivery, you'll only receive the half screen order details without the map. The acceptance rate doesn't matter to you as an Uber Driver at all. I can't tell you how many times I pulled my phone out and realized, oh, crap, I'm on a delivery!. Then I ask if I think I can complete the delivery in 21 minutes or less. Since those streets never cross, that's not very helpful in identifying the precise area for the customer. I do think this is a problem that Uber Eats should fix. Uber Eats on the other hand is much more consistent on exactly when they cap part of the tip in the delivery offer. That link is an affiliate link from Amazon. It is possible to cancel an offer or change your mind. Before those changes, Uber didn't let you know much about the delivery. Side Hustles, Making Money Online, & Finance. Yes. If you want decent pay, don't ever accept anything less than a dollar a mile or nothing less than 6 dollars. It's impossible for there to be an eight dollar tip on that offer. Many drivers report being logged out of the app after rejecting a number of offers. Now you know the total miles you can expect to drive, an estimate of total minutes, and cross streets near the customer. In most cases, there's a high probability that the four dollars is the actual delivery fee, and that the tip is indeed $8.00. The other is to let the offer time out, which is typically about 30 seconds. He left a career as a business manager to deliver full time for gig economy apps like Uber Eats, Doordash, Grubhub, and others. That driver arrives, gets the same story, and they call support. If it continues to be high after multiple notifications, your delivery account may be deactivated. If for some reason you cannot complete the delivery once that's happened, there's a high probability Uber Eats will mark that against you. In general, the estimate isn't far off, though in my experience the actual time to complete is often a few minutes longer than the estimate. You can read more about my affiliate policy here. 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These days, with long waits at drive throughs when the lobbies are closed during the quarantine you can get hung up a long time. Notably my account is set up as a passenger driver but I've also enabled eats. This is why they try incentivizing you to keep the acceptance rate high by giving you rewards, more upfront information on requests, or direct customer service contact. The dollar amount can vary and sometimes they don't hide it at all on larger tips. Your email address will not be published. Your email address will not be published. The same concept applies to your cancellation rate, only with the number of deliveries you cancel after accepting divided by the total amount accepted. The offer screen on Uber Eats is actually quite useful when it comes to making a decision. When it's all said and done, the important thing we have to remember here is, Uber Eats doesn't do that. They started out with adding the customer location on the map. After you accept an order, you are free to cancel them as much as you want. If your acceptance rate gets too low you can always go back to accepting every ride and with enough time youll make it back to your 100% acceptance rate. There was no pay information, and no indication of how far the delivery would go. You can also take a rough estimate of your acceptance rate by checking your lifetime completed deliveries and factoring in how many orders you skip versus accept. Uber has contracted with you to perform delivery services as a business, not as an employee. You don't know if you will get a tip. He applied his thirty years experience managing and owning small businesses to treat his independent contractor role as the business it is. So, I don't think your Uber Eats acceptance rate matters. More High Pay Offers for 50% Acceptance Rate: Is Doordash Lying? One thing I'm not sure the estimate of minutes takes into account: Wait time at restaurants. At this point it appears to be a test. On the screen you can see: Sometimes there will be additional information on the offer, such as letting you know if it's a shop and deliver offer, or if there are multiple stops. At some point you have to say yes to something. In that instance, there's a chance the tip could be higher than that. I don't think you need to actually count, but once you accept an offer, it's best to do everything you can to make sure you follow through. The most important measurement when it comes to evaluating if a delivery was a good one or not is profit per hour. If I'm waiting more than five or ten minutes between good offers, that's usually a sign that my price is too high for the conditions at that moment. No, Uber Eats doesnt deactivate drivers for having low acceptance rates. The other landmine is when the food was supposedly picked up. Unfortunately, we don't know exactly WHAT that means. Obviously you need to make your own decisions. Ill be lucky to see one delivery a day while my buddy that just signed up gets $100+ days. As mentioned above, this happens very easily. You can choose to call support by tapping the top button, or you can choose one of the other options below. Grubhub Mileage Deduction: Writing Off Car Expenses. Usually on eats 40-50% of earnings is from tips and the minimum payment is 2.50. I can't say for sure whether they do or do not punish you. They obviously have some leeway. First, Uber, Lyft, and other companies offer bonuses for doing so many rides and having a high acceptance rate. Or Completion Rate? Now you can see your Uber Eats acceptance rate in the profile section of your Uber driver app (click the top left corner of the Driver app, then click on your profile picture). I'm less inclined to believe that they do because I just don't feel them pressuring drivers at all when it comes to acceptance rate. This Online World is all about providing people with honest ways to make and save more money by using technology. More High Pay Offers for 50% Acceptance Rate: Is Doordash Lying? Now, even if you don't have access to the map, you know all the other things. Uber Eats makes it too easy for this to happen, and bike deliveries are the biggest culprit for me. It is based on your most recent 50 offers. They've moved away from that. So, always consider your earnings first before making a decision to accept or decline an order; your Uber Eats acceptance rating is a metric you dont need to worry too much about. That's when I developed the reverse cherry pick idea. I'm not a fan of oversimplifying things. Looking for more resources to make extra money? Uber dispatching for bike deliveries is terrible, often far too many miles away, so I reject a LOT of offers, and it has never been an issue. It's no different than telling a painter I'll offer you $500 to paint my house.. When I first came on board I became very picky with the orders that I took and it seems like they have totally backburnered me. On one hand they talk about completion rate, the other is cancellation rate. The offer amount does include the expected tip. If I do, I'll accept it. Uber speaks often about the policies for your city, but they don't give you specifics. Then once one comes through with a good delivery, I turn the others off and complete that delivery. Your acceptance rate is the number of ride requests you've accepted divided by the total number of ride requests you've received while online. Just had this pop up, I guess my app updated itself without asking me. Before lowering my price, I'm logging into other delivery apps first. If you were doing eats would you take these in order to keep diamond or any level for that matter. At that point I have a decision: lower my price or shut it down until another time when I can get my price. Now you've agreed to an offer, and that's a binding agreement. Learn why it was the perfect career move, and how it all led to the Entrecourier website. Uber Eats simply lets you reject the delivery offer without selecting a reason. In a recent Forbes article discussing Ubers new math, one of the things mentioned was how Uber possibly selects not just how much they charge customers, but even how they choose the drivers that get the rides. You can read more about Ron's story,, background, and why he believes making the switch from a career as a business manager to delivering as an independent contractor was the best decision he could have made. Even knowing your acceptance rate requirement doesn't help if they don't tell you your rate. We'll take a look at all that. Does acceptance rate matter on uber? It's also for two deliveries, and Uber Eats anticipates it will take 44 minutes. However, for some reason, Uber doesn't include the map in whatever pops up. The bottom line is, I'm trying to get an estimate of the time a delivery will take. There are some transparency problems here. The good news is, Uber Eats provides a lot of details on their offer screen, and that helps make good business decisions. You earn points for completing deliveries, maintaining a high driver rating, and keeping a high acceptance rating. I took my last 100 Uber Eats deliveries and sorted them every way I could think of. He only signed up as an ubereats driver. Remember that it costs you money to use your car, and it's more than just gas. If I don't think I can make close to 50 cents per minute, I'll reject it. Uber Eats does provide a minute estimate in the offer now.

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